Support is only available for Licensed ThemeMatic owners. Support for installation and launching of ThemeMatic is available for those downloading the Demo version for trial.
The best way to get support is to submit a support ticket at:
http://www.themematic.com/support
If you have a non-support related question about ThemeMatic, email us at:
Unfortunately, we do not offer phone support at this time.
A full series of training videos is available on our website at:
http://www.themematic.com/videos